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Bite Sized Insights for Food Industry Professionals

The Feed Alchemy Systems Blog

Michael Holland

Michael brings over 25 years of experience in developing some of the most impactful training, communication, and performance management solutions to the restaurant and retail industries. He founded Frameworks in 2002 (acquired by Alchemy in March 2015) where he implemented these solutions to some of the most successful brands in the industry. Flagship customer Tim Hortons Restaurants (4,700-unit chain with over 100,000 frontline workers) uses the entire Ontrack platform solution to improve operational productivity at every level of their organization.
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Recent Posts

5 Tips to Engage Your Gen Y and Gen Z Employees

Jun 30 2017
Jun 30 2017

With baby boomers aging and retiring and members of Generation X now well into their forties, Gen Y — otherwise known as Millennials — and post-Millennial Gen Z will now provide the bulk of your restaurant team members. They’re younger, more “connected” in terms of technology, and often much less experienced regarding common workplace norms.

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Topics: Training

Can Your Restaurant’s Team Members Keep Up with Your LTOs?

Mar 28 2017
Mar 28 2017

Limited time offers (LTOs) are a tried and true method for increasing restaurant traffic. A recent survey showed that 20% of diners seek out LTOs with some frequency, citing new flavors and new packaging as the main attractions. But these numbers also point to a challenge that restaurant operators face when using LTOs for raising brand awareness and boosting sales.

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Topics: Training

3 Key Training Elements That Motivate Restaurant Employees

Mar 23 2017
Mar 23 2017

Interactivity, gamification, and competition engage Millennials and Gen Z.

All restaurant operators face the challenge of sufficiently engaging their employees, particularly during training. New employees might show up on Day One bright-eyed and ready to go, but in the restaurant world, the job is often more complicated than many people believe.

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Topics: Training

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