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Alchemy Support

Customer Support is open Monday – Friday 3AM – 7PM CST (GMT-6) United States & Canada: 1.888.988.8832 United Kingdom: 0808 120 7597 Mexico: 01.800.681.6914
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Recent Posts

Join Us at Alchemy's Regional Training on April 11, 2017

Posted by Alchemy Support

Feb 15, 2017 2:44:04 PM
Feb 15, 2017 2:44:04 PM
Alchemy's Regional Training 
When:  April 11, 2017  8:00 am - 5:00 pm
Where: King and Prince Seafood in Brunswick, Georgia
 
Join us for complimentary training and learn more about how Alchemy's solutions can benefit your safety program.
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Topics: Courseware, Manager, Coach, communications, training

Ensuring a Safe Work Place: OSHA's New Training Requirements for Working at Heights

Posted by Alchemy Support

Feb 14, 2017 1:35:22 PM
Feb 14, 2017 1:35:22 PM

OSHA recently published a final rule regarding OSHA 29 CFR Part 1910: Walking-Working Surfaces and Personal Protective Equipment (Fall Protection Systems). The final rule provides updates to general industry standards on walking-working surfaces to prevent and reduce workplace slips, trips, and falls.

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Topics: Courseware, Manager, Coach, communications, training

New to Alchemy?

Posted by Alchemy Support

Jan 3, 2017 8:54:07 AM
Jan 3, 2017 8:54:07 AM

New to Alchemy? Check out our Getting Started training videos.  Get started today with Alchemy out-of-the box. 

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Topics: Food Safety, Courseware, Manager, training

Manager 8.1 New Features Video

Posted by Alchemy Support

Nov 17, 2016 11:14:23 AM
Nov 17, 2016 11:14:23 AM

You asked, we listened!  Take a look at the latest features in Alchemy Manager 8.1

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Topics: Food Safety, Courseware, Manager

Introducing Alchemy Manager 8.1

Posted by Alchemy Support

Nov 16, 2016 5:13:59 PM
Nov 16, 2016 5:13:59 PM

 

You asked, we listened!  Coming soon -- Alchemy Manager 8.1 with a number of your top requests.  This release will require network downtime on Wednesday, November 30, 2016 from 7:00 pm to midnight CT.

Explore the latest enhancements

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Topics: Food Safety, Operations, Courseware, Manager, Workplace Safety

New Features for Alchemy Manager 

Posted by Alchemy Support

Nov 7, 2016 1:55:38 PM
Nov 7, 2016 1:55:38 PM

Alchemy Manager got a makeover! Though the look will be different, your Alchemy Manager account will still work as it did before with the same great management tools you are accustomed to using. You'll still be able to access all of your data in the same manner you normally would. You'll just be doing it in style!

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Topics: Food Safety, Courseware, Manager

OSHA Regulatory Training Requirements

Posted by Alchemy Support

Oct 20, 2016 3:15:31 PM
Oct 20, 2016 3:15:31 PM

Many regulatory requirements, such as the training requirements in OSHA standards, require that employers train employees on specific hazards and equipment unique to their specific accountabilities and worksite conditions.  Alchemy's workplace safety courses are intended to build awareness on these topics. 

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Topics: Food Safety, Operations, Courseware, Manager, Workplace Safety, OSHA

Alchemy Coach Updates Notification

Posted by Alchemy Support

Oct 19, 2016 9:20:19 AM
Oct 19, 2016 9:20:19 AM

Alchemy is pleased to announce a new update to iOS Coach.  iOS Coach 1.10 adds support for iOS 10 and is now available in the App Store.  This update also addresses minor bugs around usability, such as sync, special characters, and UI issues.

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Topics: Operations, Coach, iOS

Now Here’s Some Really Exciting News!

Posted by Alchemy Support

Oct 7, 2016 4:22:39 PM
Oct 7, 2016 4:22:39 PM

 

Alchemy is pleased to announce several new features and enhancements to Manager that are coming in October 2016 and throughout 2017. 

 The first two releases include the following new features and enhancements:

  • Quickly access the most up-to-date product information with the new Alchemy Product Blog link right from your Dashboard
  • Enhanced visual look and feel in the Manager Admin Center
  • Improved User Listing page** that includes:
    • Smart search – filter users by Last Name or First Name, User ID, Username, Position Title, Worksite, etc. all in one search field
    • Multi-archive and un-archive users – archive or un-archive multiple users at one time

**Feature is not available to Internet Explorer 10 or below.

Stay tuned for more updates.

 

 

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Topics: Food Safety, Operations, Courseware, Manager, Workplace Safety

New Player & Courseware Enhancements!

Posted by Alchemy Support

Sep 12, 2016 10:37:34 AM
Sep 12, 2016 10:37:34 AM

Alchemy is pleased to announce the release of Player 6.5 with Kiosk Mode enhancements, as well as new and updated courseware for our Warehouse, Workplace Safety, and Food Safety libraries. In addition, we have new and updated courseware to address changes in the Food Safety Modernization Act (FSMA) final rules.  Please keep a look out for your installation kit in the mail. It should be arriving soon. 

Please click the button below for details on new and updated Courseware.

View New and Updated Courseware

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Topics: Food Safety, Operations, Player, Courseware, Workplace Safety

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Product Requirements

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Content Expertise Board

Alchemy collaborates with the food industry’s leading companies to develop our courses and technology solutions. The Content Expertise Board works closely with Alchemy’s award-winning Creative and Instructional Design teams to develop food industry-specific courses and coaching materials that engage and resonate with frontline workers.