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Erin Silver EVP, Client Services

As an early member of the Alchemy team, Erin has at one time or another managed Alchemy’s marketing, customer support, operations, and training activities. As VP of Customer Operations, Erin serves on Alchemy’s executive team and is responsible for ensuring customer satisfaction throughout the customer life cycle. Previously, Erin worked for over 10 years at Sachem, Inc., an Austin-based manufacturer of specialty chemicals. Erin holds a B.S. in Nutrition from the University of Texas.

Recent Posts

Six Benefits of eLearning to Train Frontline Manufacturing Workers

Aug 6 2020
Aug 6 2020

Many benefits of eLearning aren’t entirely new. But the inherent challenges of a manufacturing facility and workforce have made widespread eLearning programs harder to implement than in an office setting. But times are changing. Even in WiFi-scarce facilities, eLearning is being used more frequently, and mobile capabilities are being embraced where they were once impractical.

So how does eLearning specifically benefit frontline workers in manufacturing? Let’s take a look:

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Topics: Training Best Practices

Common Challenges for Growing Manufacturing Companies

Mar 18 2020
Mar 18 2020

There are a handful of common struggles manufacturers face, especially those companies still growing including the retiring workforce, recruiting millennials, employee engagement, and providing impactful training. However, within these challenges lie solutions to make things more manageable and productive as they look to the future.

Let’s take a closer look:

1. Managing the Skills Gap

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Topics: Operational Tactics

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