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Intertek Alchemy Product News

Alchemy Support

Customer Support is open Monday – Friday 3AM – 7PM CST (GMT-6) United States & Canada: 1.888.988.8832 United Kingdom: 0808 120 7597 Mexico: 01.800.681.6914
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Recent Posts

Improved Coach & Creator Login + Observation Updates

Posted by Alchemy Support

Feb 6, 2019 10:30:00 AM
Feb 6, 2019 10:30:00 AM

It’s now easier – and more secure – to use Alchemy Coach and Creator.

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Upgrade Now: Coach Legacy Will Stop Working

Posted by Alchemy Support

Dec 7, 2018 3:26:00 PM
Dec 7, 2018 3:26:00 PM

In order to focus on delivering the latest and greatest solutions, we occasionally need to discontinue support for older products. Due to technology upgrades that are planned for Coach 2, all prior versions of Coach will not work after 2/19/2019.

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Topics: Coach

Enhanced Coach 2 Now Available in Android, Apple, and Windows App Stores

Posted by Alchemy Support

Sep 26, 2018 5:55:34 PM
Sep 26, 2018 5:55:34 PM



We are pleased to announce substantial upgrades to Coach. With the new Coach 2 you can: 

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Topics: Coach

New Leadership Training Program Now Available

Posted by Alchemy Support

Sep 25, 2018 4:24:36 PM
Sep 25, 2018 4:24:36 PM

We’re excited to officially launch The Alchemy of Leadership – the first online leadership development program designed specifically for food manufacturing supervisors.

 

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Topics: Courseware

Manager Update: Custom Categories

Posted by Alchemy Support

Sep 13, 2018 2:30:00 PM
Sep 13, 2018 2:30:00 PM

Get more flexibility and versatility with your Alchemy solution with custom categories!

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Topics: Manager

New and Updated Animal Welfare Courses with Player 7 Release

Posted by Alchemy Support

Jul 24, 2018 9:51:24 AM
Jul 24, 2018 9:51:24 AM


In partnership with the North American Meat Institute (NAMI) Animal Welfare Committee, we have updated our library of Animal Welfare courses based on the most recent animal handling guidelines.

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Topics: Courseware, System Updates

Alchemy Manager Update: Simplify Courseware Management

Posted by Alchemy Support

Mar 13, 2018 10:00:00 AM
Mar 13, 2018 10:00:00 AM

Organizing and managing your courseware just got easier. Starting on Wednesday, March 14, the Course Library will now contain a new "Parents & Categories" link that will let you view course content by "parent," which is the folder that contains all the related courses. Simply click on the parent folder to easily view all of the related courses.

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Topics: Courseware, Manager

Alchemy Coach Communications Observations Update

Posted by Alchemy Support

Jan 12, 2018 10:00:00 AM
Jan 12, 2018 10:00:00 AM

Good news! Alchemy can now deliver updates and changes to your Coach Communications observations automatically.  During the week of January 22nd, Alchemy Support will upgrade your Manager site to put these enhancements in motion.

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Topics: System Updates, Coach

Alchemy Enhancements: Speed Up Manager Admin Work!

Posted by Alchemy Support

Jan 9, 2018 2:00:00 PM
Jan 9, 2018 2:00:00 PM

We’re excited to announce new enhancements to Alchemy Manager which enable faster ways to access training data and complete admin tasks. These updates will go live on Thursday, January 11, 2018.

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Topics: Manager, System Updates

Alchemy Manager October Enhancements: Reports for Learning Plans

Posted by Alchemy Support

Oct 10, 2017 2:42:27 PM
Oct 10, 2017 2:42:27 PM

Alchemy is pleased to announce October enhancements to Manager.  These enhancements are live now. 

ENHANCEMENTS

  • Duplicate subscriptions are filtered:  The Learning Plan Matrix report has been enhanced to hide duplicate subscriptions.
  • Future subscriptions are filtered:  Both the Learning Plan Matrix and Detailed Learning Plan reports hide subscriptions that have not started/activated.  

Subscribe to Product News to stay up to date on the latest Alchemy enhancements and training.

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Topics: Operational Tactics, Courseware, Manager