You’ve likely heard over and over that communication is the key to any successful relationship. The stakes, however, get higher when it involves manufacturing environments. Interdepartmental communication provides purpose and builds a positive company culture. But according to Gallup, only 13% of employees strongly agree that leadership communicates effectively.
Navigating the waters of office etiquette can be a smooth experience for the most part if you honor the most basic ones, like the Golden Rule, for example. But successful communication —the kind that drives safety, quality, and productivity — requires a little more work and a little more understanding of the nuances . . . especially if you are a leader.